Dear Online Customer,
As part of our security measures,we regularly screen activity in the Banking system.We recently noticed the following issue on your Online Banking account:A recent review of your Online account determined that we need some additional information from you in order to provide you with online secure service. Case ID Number: FW-222-367-412. For your protection, we have limited access to your Online account until additional security measures can be completed. We encourage you to log in to your account as soon as possible to help avoid this. Once you log in, you will be provided with steps to restore your account access to regular standing. We appreciate your understanding as we work to guarantee account safety.In accordance with Bank of the West's Agreement, your account access will remain limited until the issue has been resolved. If access to your account remains limited for an extended period of time, it may result in further limitations or account closure.
Please understand that this is a safety measure meant to help protect you and your account. Thank you for your attention to this problem. We apologize for any inconvenience. Sincerely, Bank of the West, Member FDIC, Online Banking Customer Service |